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Step 1 · Order
Place your order
Add to cart, check out, pay. We accept Visa, Mastercard, American Express, PayPal, Afterpay, and bank transfer. Orders dispatch only after payment clears.
FREE AU SHIPPING · 8 CAPITALS · MON-SUN SYDNEY PICKUP
Free shipping. Every order.
Free shipping. Every order.
AU-wide.
Computer and Laptop Sales ships free and tracked to every Australian capital and most regional postcodes via Australia Post and 4 partner couriers. Dispatched typically within 2 business days from our North Rocks, Sydney facility — or pick up in person, Mon–Sun.
Free AU shipping · no minimum
Tracked end-to-end
Dispatch within 2 business days
Sydney pickup · Mon-Sun
The short answer
What CLS shipping covers.
Computer and Laptop Sales offers free shipping on every order, AU-wide, with no minimum spend. Orders are dispatched from our North Rocks, Sydney facility typically within 2 business days of payment clearance, delivered with end-to-end tracking via Australia Post or one of four partner couriers (Send Couriers, TNT, FedEx, CouriersPlease). You receive a tracking link by email at dispatch. Free in-person pickup is also available from the North Rocks showroom Monday to Sunday, 10am–6pm AEST.
Delivery times
By city, in business days.
Dispatch typically within 2 business days. Delivery transit times below are from dispatch to receipt.
Sydney
2–3 business days
Canberra
2–3 business days
Melbourne
3–5 business days
Brisbane
3–5 business days
Adelaide
3–5 business days
Perth
3–6 business days
Hobart
5–8 business days
Darwin
7–10 business days
Regional postcodes within each state add 1–3 business days. Public holidays add transit time.
How it works
From order to doorstep in 3 steps.
2
Step 2 · Dispatch
We pack and dispatch
Typically within 2 business days, your order is securely packaged, labelled, and handed to Australia Post or a partner courier. You receive a tracking link by email.
3
Step 3 · Delivery
It arrives at your door
Transit times depend on city — see the table above. Tracked end-to-end. The courier handles in-transit issues; we'll help where we can if anything goes wrong.
In-person pickup
Or pick it up in Sydney.
Free pickup from the North Rocks showroom, open seven days a week. Walk in to shop, or order online and collect.
North Rocks showroom
About 25 minutes northwest of Sydney CBD — near Parramatta and Castle Hill. Free customer parking on-site.
Hours
Monday–Sunday · 10am–6pm AEST
Phone
1300 724 968
How to pick up an online order
- Place your order online and select "In-store pickup" at checkout.
- We'll email you when your order is ready to collect — usually 1–2 business days.
- Bring photo ID and your order confirmation to the showroom.
- Collect your order anytime during opening hours.
Prefer to shop in-store? Walk in and browse refurbished laptops, desktops, monitors, and accessories. Same-day takeaway on stocked items.
Courier partners
Australia Post & 4 trusted couriers.
We choose the best courier per location to balance speed and reliability. You'll see the selected courier in your tracking email.
Australia Post
Primary · all regions
Send Couriers
Metro express
TNT
Express & bulk
FedEx
Time-sensitive
CouriersPlease
Metro & regional
Side by side
CLS shipping vs typical retailer.
Where most online stores hold back — and where we don't.
| Factor | CLS (Computer and Laptop Sales) | Typical online retailer |
|---|---|---|
| Shipping cost | ✓Free AU-wide, no minimum | $10–$50 standard, or $99+ free threshold |
| Coverage | ✓All 8 capitals + regional postcodes | Often metro-only |
| Tracking | ✓Real-time, emailed at dispatch | Tracking sometimes paid extra |
| Dispatch time | ✓Typically within 2 business days | 3–7 business days common |
| Couriers | ✓5 partners (AusPost + 4) | Single provider |
| Pickup option | ✓Sydney showroom · 7 days · 10am-6pm | Online-only |
| Warranty shipping | ✓CLS pays both ways | Customer pays |
| International | Australia only (AU-wide) | Often AU-only too |
What's included
Every order, at no extra cost.
Free nationwide shipping
No minimum order. No hidden fees. All 8 Australian capitals and most regional postcodes.
Real-time tracking
Tracking link emailed at dispatch. Monitor your order end-to-end via courier portal.
5 courier partners
Australia Post primary, plus Send Couriers, TNT, FedEx, and CouriersPlease — we pick the best fit per location.
Warranty shipping both ways
Need a warranty repair? CLS pays the return label and the return-to-you shipping.
Shipping terms
The fine print, clearly stated.
- Payment clearance: Orders are dispatched only after full payment has cleared. Bank transfer payments may take 1–2 business days to clear.
- Accurate shipping details: Please double-check your shipping address at checkout. CLS is not liable for delays or re-delivery costs caused by inaccurate or incomplete address information.
- Transit responsibility: Once dispatched, the courier is responsible for the goods in transit. Use the tracking link to monitor delivery and contact the courier directly for in-transit issues.
- Damage claims: Damaged on arrival? Photograph the package and contents and email [email protected] within 48 hours. We'll arrange replacement or refund.
- Public holidays & peak periods: Australian public holidays and peak retail periods (Black Friday, Christmas) can extend delivery times by 1–3 business days.
- PO boxes: Australia Post can deliver to PO boxes. Couriers (TNT, FedEx, etc.) require a street address.
Free shipping · Every order.
Ready when you are.
Browse refurbished laptops from $280 with free AU shipping, real-time tracking, and 12-month standard warranty. Or call 1300 724 968 for stock checks and pickup timing.
FAQ
Shipping & pickup, answered.
How much does shipping cost?
Free. CLS offers free shipping on every order Australia-wide — no minimum spend, no hidden fees. This applies to every capital city and most regional postcodes.
How long will delivery take to my city?
From dispatch to receipt: Sydney 2–3 business days · Canberra 2–3 · Melbourne 3–5 · Brisbane 3–5 · Adelaide 3–5 · Perth 3–6 · Hobart 5–8 · Darwin 7–10. Add 1–3 days for regional postcodes within each state. Dispatch itself is typically within 2 business days of payment clearance.
Which courier will deliver my order?
Australia Post is our primary courier and handles most orders. For specific locations or larger items, we also use Send Couriers, TNT, FedEx, or CouriersPlease — whichever is most reliable for your destination. You'll see the selected courier and tracking number in your dispatch email.
Can I track my order?
Yes. As soon as your order is dispatched, you'll receive an email with a tracking link. Click through to monitor end-to-end progress via the courier's portal. If you haven't received the email within 2 business days of payment, check your spam folder, then email [email protected] with your order number.
Can I pick up my order from your showroom?
Yes. Select "In-store pickup" at checkout. We'll email you when your order is ready — typically within 1–2 business days. Pickup is free. The showroom is at Unit 25, 16 Loyalty Road, North Rocks NSW 2151, open Monday to Sunday, 10am–6pm AEST. Bring photo ID and your order confirmation.
Can I shop in-store and take it home the same day?
Yes. Walk in to the North Rocks showroom Monday to Sunday, 10am–6pm, browse our stocked range, and take it home that day. Our team is on hand to help you compare models, grades, and configurations.
Do you ship to PO boxes?
Australia Post can deliver to PO boxes. Other couriers (TNT, FedEx, CouriersPlease) require a street address. If a PO box is your only option, mention it in the order notes at checkout and we'll route via Australia Post.
What if I'm not home when the courier arrives?
It depends on the courier and your address. For most parcels, the courier will leave a card and you can collect from the local depot or re-book delivery. If you have a preferred delivery instruction (e.g. leave with a neighbour, leave in a safe spot), include it in your order notes at checkout and we'll pass it to the courier where possible — though the courier ultimately decides based on their own policy.
What if my order arrives damaged?
Email [email protected] within 48 hours of receipt with photos of the package and contents. Include your order number. We'll work with you and the courier to find a resolution through the courier's claims process. Once dispatched, items are in the courier's hands — but we'll help where we can.
Do you ship internationally?
No. CLS ships within Australia only. All 8 capitals and most regional postcodes are covered. We don't currently offer international shipping.
What if I need urgent delivery?
For Sydney, the fastest option is in-person pickup — available same-day for stocked items if you walk in. For interstate, call 1300 724 968 before placing the order and we'll quote an express courier upgrade where possible (TNT or FedEx express). Standard shipping is the free option; express is at-cost.
