FAQs
Yes, most refurbished computers are upgradable. For assistance with upgrades, contact our team for guidance or to arrange upgrade services.
Purchasing refurbished computers helps reduce electronic waste by extending the life of devices. By choosing refurbished products, you contribute to a more sustainable and environmentally friendly practice.
Yes, all our refurbished products come with a 6 to 12-month warranty, as specified on the product listing. Batteries and chargers are covered for 1 month.
Yes, we offer discounts for bulk purchases of 10+, 50+, and 100+ units. Please visit our bulk purchase page for more information or contact us for a custom quote.
The most important solutions are reliable business-grade computers, a robust cyber security strategy (including antivirus, firewall, and data backup), and a dependable IT support plan. Cloud-based productivity suites like Microsoft 365 or Google Workspace are also essential for modern collaboration.
Yes, refurbished computers are thoroughly tested to ensure reliability and performance. All our products are certified and come with warranties ranging from 6 to 12 months for your peace of mind.
Refurbished computers are pre-owned devices that have been professionally inspected, repaired, and restored to like-new condition. While they may show minor cosmetic wear, they are fully functional and meet rigorous quality standards.
Purchasing refurbished computers helps reduce electronic waste and minimises the environmental impact of discarded devices. By extending the lifespan of technology, you’re contributing to a more sustainable future.
Absolutely! All refurbished computers include a 6 to 12-month warranty, covering repairs and replacements for any hardware-related issues during the covered period.
Yes, most refurbished computers are upgradeable. Whether you want more storage or additional memory, our team can assist you with customisation and upgrades to meet your specific needs.
Yes, if a product is faulty or dead-on-arrival, simply contact us within 7 days, and we’ll assist you with the return or replacement process promptly.
Yes, you’re welcome to visit our showroom at Unit 25, 16 Loyalty Road, North Rocks, NSW. Our friendly staff will help you find the best refurbished devices for your needs.
Keep your refurbished computer in excellent condition by installing antivirus software, keeping it in a clean and dry environment, and handling it with care to avoid physical damage.
Yes, we offer a 30-Day Change of Mind Policy. Products must be returned in their original condition and packaging. Return shipping costs are the customer’s responsibility.
For general use, 16GB of RAM is the recommended amount in 2025. This provides a smooth multitasking experience for web browsing, office applications, and streaming. For gaming or professional creative work, 32GB is a worthwhile upgrade.
RAM (Random Access Memory) is your laptop’s short-term memory, and having enough of it is crucial for multitasking. While 8GB was once the standard, modern applications and operating systems are more memory-intensive. With 16GB, you can have dozens of browser tabs open, run multiple applications simultaneously, and switch between them without any slowdown. For power users who engage in video editing, 3D modeling, or running virtual machines, 32GB or even 64GB of RAM will provide a significant performance boost. When shopping for laptops at Computer and Laptop Sales, you can filter by RAM capacity to find models that meet your specific needs. Many of our refurbished business laptops come with 16GB or 32GB of RAM, offering professional-grade performance at consumer-friendly prices.
The best laptop for gaming is one that balances a powerful GPU (like an NVIDIA GeForce RTX 40-series), a high-refresh-rate display (120Hz or higher), and an efficient cooling system to prevent performance throttling. For most gamers, the ASUS ROG Zephyrus G14 or the Razer Blade 15 are top contenders in 2025.
Choosing the perfect gaming laptop depends heavily on your budget and the types of games you play. For competitive esports titles like *Valorant* or *Apex Legends*, a laptop with an NVIDIA GeForce RTX 4060 and a 144Hz screen provides a significant competitive edge. For graphically intensive AAA titles like *Cyberpunk 2077* or *Starfield*, you should aim for an RTX 4070 or 4080, paired with at least 16GB of DDR5 RAM and a 1TB NVMe SSD for lightning-fast load times. At Computer and Laptop Sales, we stock a wide range of gaming-capable laptops from brands like ASUS, Dell, and Lenovo, including both new and refurbished models that deliver exceptional performance. Browse our laptop collection to find gaming laptops with powerful GPUs and high-refresh displays at competitive prices.
The best laptop for home use in Australia is a versatile machine that offers a comfortable keyboard, a bright and clear screen, and reliable performance for everyday tasks. Top recommendations for 2025 include the Dell XPS 15 for its premium build and the Apple MacBook Air for its exceptional battery life and user-friendly interface.
For general home use—which includes web browsing, streaming movies, managing emails, and light productivity work—you don’t need the most powerful or expensive specs. A laptop with a modern Intel Core i5 or AMD Ryzen 5 processor, 16GB of RAM, and a 512GB SSD is the sweet spot for smooth, responsive performance. It’s also important to consider the operating system: Windows 11 offers the widest range of software compatibility, macOS is renowned for its ease of use and security, and ChromeOS is a simple, cloud-focused option perfect for users who primarily work online. Look for models with a Full HD (1920×1080) display and a battery that can last a full day (8+ hours). At Computer and Laptop Sales, we offer excellent home-use laptops from Dell, HP, and Apple, with both new and refurbished options to suit every budget. Check out our laptop range to find the perfect home laptop for your needs.
The best laptop bag is one that offers robust padding for protection, is comfortable to carry, and has enough space for your accessories. For daily commuters, a backpack like the Peak Design Everyday Backpack is a top choice, while a messenger bag like the Timbuk2 Classic Messenger is great for quick trips.
When choosing a laptop bag, consider your lifestyle. A backpack is ergonomically better for carrying heavier loads over longer periods, and it distributes weight evenly across your shoulders. Look for features like a dedicated, padded laptop compartment, weather-resistant materials, and multiple pockets for organization. A messenger bag offers quicker access to your belongings and a more professional look. For minimalists, a simple laptop sleeve provides protection inside a larger, non-specialized bag. Always check the bag’s dimensions to ensure it fits your specific laptop model. You can explore laptop accessories and protective gear at Computer and Laptop Sales to complement your new laptop purchase.
The best laptop stand is an adjustable one that raises your screen to eye level to improve ergonomics and reduce neck strain. The Rain Design iLevel 2 is a popular choice for its sleek design and easy height adjustment, while the Nexstand Laptop Stand is a great portable option for those who work on the go.
Using a laptop stand is one of the most effective ways to create a more comfortable and ergonomic workspace. By raising your laptop screen to eye level, you can maintain a neutral posture and avoid hunching over, which can lead to chronic neck and back pain. When choosing a stand, look for one that is stable, has good ventilation to prevent your laptop from overheating, and is adjustable to your preferred height. Some stands also offer additional features like cable management or a built-in USB hub. For a complete home office setup, consider pairing your laptop with accessories from Computer and Laptop Sales to enhance your productivity and comfort.
The best laptop case is a hardshell or heavily padded one that offers maximum protection against drops, scratches, and spills. Brands like Thule and Tomtoc are highly regarded for their durable and protective cases that meet military drop-test standards.
A laptop case is essential for protecting your investment, especially if you travel frequently. Hardshell cases, often made from polycarbonate, offer the best protection against impacts and crushing forces. Padded sleeves, on the other hand, are lighter and more flexible, providing good protection against scratches and minor bumps. When choosing a case, ensure it has a snug fit for your laptop model to prevent it from moving around. Also, look for features like a soft, non-scratch interior lining and a water-resistant exterior. Whether you’re purchasing a new or refurbished laptop from Computer and Laptop Sales, investing in a quality case ensures your device stays protected for years to come.
A good laptop for home use in Australia is one that costs between AUD $800 and $1,500 and comes from a reliable brand like Dell, HP, or Lenovo. These laptops typically offer a great balance of performance and features for everyday tasks without the premium price tag of high-end models.
For most Australian households, a mid-range laptop is the perfect choice. Look for a model with at least an Intel Core i5 or AMD Ryzen 5 processor, 16GB of RAM, and a 512GB SSD. This configuration will ensure smooth multitasking, fast boot times, and ample storage for photos, documents, and applications. At Computer and Laptop Sales, we specialize in providing high-quality refurbished laptops from trusted brands like Dell, HP, and Lenovo at prices that fit Australian budgets. Our refurbished models undergo rigorous testing and come with warranties, offering exceptional value without compromising on quality. Browse our laptop collection to find the perfect home laptop within your budget.
The best laptop for basic everyday use is a Chromebook, such as the Acer Chromebook Spin 714 or the Lenovo IdeaPad Duet 5 Chromebook. They are affordable, secure, and easy to use, making them perfect for tasks like web browsing, email, and video streaming.
Chromebooks run on Google’s ChromeOS, a lightweight operating system that is designed for simplicity and speed. Because they are cloud-based, they have lower hardware requirements, which makes them more affordable than traditional Windows or macOS laptops. They also have built-in virus protection and automatic updates, making them very low-maintenance. While they may not be suitable for demanding tasks like video editing or gaming, they are an excellent choice for students, seniors, or anyone who needs a reliable and straightforward laptop for everyday activities. For users who prefer traditional Windows laptops for basic use, Computer and Laptop Sales offers affordable refurbished options from brands like Acer and Lenovo that deliver excellent performance for everyday tasks. Explore our value-priced laptops for budget-friendly options.
There is no single “best” laptop brand, as the right choice depends on your specific needs and budget. However, brands like Apple, Dell, and HP consistently receive high marks for performance, build quality, and customer support.
Each brand has its strengths. Apple’s MacBooks are praised for their premium design, user-friendly macOS, and excellent performance, but they come at a premium price. Dell offers a wide range of laptops, from budget-friendly Inspirons to high-end XPS models, and is known for its strong performance and reliability. HP is another versatile brand with a reputation for stylish designs and innovative features, particularly in its Spectre and Envy lines. Lenovo’s ThinkPads are legendary for their durability and best-in-class keyboards, making them a favorite among business users. At Computer and Laptop Sales, we carry laptops from all these leading brands—Apple, Dell, HP, Lenovo, and ASUS—in both new and refurbished conditions, allowing you to choose the brand that best fits your needs and budget. Visit our shop to compare models across brands.
The best value-for-money laptop is typically one that offers strong performance and modern features at a mid-range price point, such as the Acer Swift Go 14 or the Lenovo Yoga 7i. These models often include premium features like OLED screens and all-day battery life for under $1,500.
To find the best value, look for laptops that offer specs from the previous generation’s high-end models. For example, a laptop with a 13th-gen Intel Core i7 processor might be significantly cheaper than a 14th-gen model but offer very similar real-world performance. Also, consider refurbished models from reputable sellers, which can offer savings of up to 40% on business-grade laptops that are built to last. At Computer and Laptop Sales, we specialize in refurbished business-grade laptops from Dell, HP, and Lenovo that deliver exceptional value. Our refurbished models come with warranties and have been thoroughly tested to ensure they meet high-quality standards. Check out our value-priced section for the best deals on premium laptops at affordable prices. Always compare specs like RAM, storage, and display quality to ensure you’re getting the most for your money.
How Do I Place an Order?
Do I Need an Account to Place an Order?
How Do I Track My Order?
How Long Will It Take to Receive My Order?
Delivery times vary depending on your location:
- Sydney Metropolitan Areas: Typically between 3–5 business days.
- Interstate and Rural Areas: Delivery times depend on your location and may vary.
What Shipping Methods Are Available?
At Computer and Laptop Sales, we exclusively ship through Australia Post, ensuring reliable and efficient delivery services across the country. We are proud to offer free shipping on all orders, so you can enjoy convenient delivery without additional costs.
With Australia Post, your package will be delivered safely to your doorstep, whether you’re in a metropolitan area or a remote region. You’ll receive a tracking number to monitor the progress of your order every step of the way. For any questions or tracking assistance, our customer support team is available to help.
How Should I Contact You If I Have Any Queries?
You can reach us through several convenient options:
- Phone: Call us at 1300 724 968 for immediate assistance.
- Email: Send us your query at info@computerandlaptopsales.com.au, and our team will respond promptly.
- Live Chat: Visit our website to access our live chat feature and chat with a customer support representative in real time. This allows for quick and convenient communication, ensuring your questions are answered promptly.
- Contact Form: Alternatively, fill out our online contact form on our website with details about your query, and we’ll get back to you as soon as possible.
What Are Refurbished Computers?
Are Refurbished Computers Reliable?
Yes, refurbished computers are reliable. Each product is rigorously tested and certified for quality and performance. All our refurbished items come with a 6 to 12-month warranty for your peace of mind.
What Brands Do You Offer for Refurbished Computers?
Do Refurbished Computers Come With Warranties?
How Do Refurbished Computers Benefit the Environment?
Can I Upgrade Refurbished Computers?
Yes, most refurbished computers are upgradable. For assistance with upgrades, contact our team for guidance or to arrange upgrade services.
What If My Product Is Faulty on Arrival?
If your product is faulty or dead-on-arrival, please contact us within 7 days of receiving the item. We will guide you through the return or replacement process.
Can I Return an Item If I Change My Mind?
Yes, we offer a 30-Day Change of Mind Policy. Items must be returned in their original condition and packaging. Return shipping costs are the customer’s responsibility.
What Should I Do Before Sending a Product for Repair?
Do You Offer International Shipping?
How Can I Ensure My Refurbished Computer Stays in Good Condition?
Follow these tips to maintain your device:
- Install antivirus software.
- Keep the device in a clean and dry environment.
- Avoid physical damage by handling the device with care.
Can I Visit Your Store to View Products?
Yes, you can visit our showroom at:
Unit 25, 16 Loyalty Road, North Rocks, NSW.
Our friendly staff will help you find the best refurbished products for your needs.