Microsoft Surface Laptop 5 Touch – Core i7 16GB RAM 512GB SSD – Refurbished
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Component Specification
Model Microsoft Surface Laptop 5 Touch
Condition Excellent Refurbished – May have minor scratches and marks
Processor Intel Core i7-1265U
Memory 16GB RAM
Storage 512GB SSD (M.2 NVMe)
Display 13.5″ PixelSense Touchscreen
Graphics Intel Iris Xe Graphics
Operating System Windows 11 Pro
Warranty 1-Year Warranty
What’s Included Laptop, Charger
WHAT'S INCLUDED

Everything included with your order

Power adapter / power cable included
Windows 11 installed & activated
12-month CLS warranty & support
Keyboard & mouse included where listed

Condition Detail

Condition explains cosmetic appearance only.
All refurbished devices are tested, cleaned and checked before sale.

Brand New

  • Condition: Brand new product in unused condition.
  • Ownership: Not refurbished and not previously owned.
  • Included: Supplied with invoice and CLS support.
  • Best for: Buyers wanting a new device.

Premium Refurbished - Like New

  • Screen: Pristine screen with no visible scratches.
  • Case / Body: Like-new appearance with no dents or chips.
  • Keyboard / Touchpad: No visible wear or key shine.
  • Battery: Usually 80% - 100% health remaining.
  • Best for: Gifts, professionals and buyers wanting the cleanest condition.

Excellent Refurbished - Near Perfect

  • Screen: Micro-scratches may be present but are not noticeable when the screen is on.
  • Case / Body: Very light cosmetic marks only.
  • Keyboard / Touchpad: Very minor signs of previous use.
  • Battery: Usually 70% - 100% health remaining.
  • Best for: Office users, students and everyday professional use.

Good Refurbished - Daily User

  • Screen: Light scratches may be visible when the screen is off.
  • Case / Body: Normal cosmetic wear from previous use.
  • Keyboard / Touchpad: Some key shine or visible use may be present.
  • Battery: Usually 70% - 100% health remaining.
  • Best for: Budget buyers who want a fully working device at a better price.

Acceptable Refurbished - Economy

  • Screen: Cosmetic marks or micro-scratches may be visible.
  • Case / Body: Heavier cosmetic wear, scratches or marks may be present.
  • Keyboard / Touchpad: All keys are legible and functional.
  • Battery: Usually 70% - 100% health remaining.
  • Best for: Value seekers who care more about performance than appearance.
Important: The grade describes how the device looks, not how it runs. All refurbished devices are function-tested and include the warranty shown on the product page.

Microsoft Surface Laptop 5 Touch – Core i7 16GB RAM 512GB SSD – Refurbished

SKU:MS-SL5-I7-16-512-RB
Genuine Windows 11 Quality Checked Ships in 1-2 Days

Original price was: $950.Current price is: $790.

SAVE $160 (17%)

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Component Specification
Model Microsoft Surface Laptop 5 Touch
Condition Excellent Refurbished – May have minor scratches and marks
Processor Intel Core i7-1265U
Memory 16GB RAM
Storage 512GB SSD (M.2 NVMe)
Display 13.5″ PixelSense Touchscreen
Graphics Intel Iris Xe Graphics
Operating System Windows 11 Pro
Warranty 1-Year Warranty
What’s Included Laptop, Charger

Frequently Bought Together

The Microsoft Surface Laptop 5 Touch is a premium ultrabook designed for professionals, students and business users who need powerful performance in a sleek and lightweight device. Powered by the Intel Core i7-1265U processor, combined with 16GB RAM and a fast 512GB SSD, it delivers smooth multitasking and excellent performance for office work, productivity software, video conferencing and everyday computing.

This unit is graded Excellent Refurbished, meaning it has been fully tested and is in excellent working condition with only minor cosmetic scratches or marks. Featuring a 13.5″ PixelSense touchscreen display, premium aluminium design and Windows 11 Pro, the Surface Laptop 5 offers powerful performance with elegant portability.

Component Specification
Model Name Microsoft Surface Laptop 5 Touch
Condition Excellent Refurbished – Minor cosmetic wear
Processor Intel Core i7-1265U
Cores / Threads 10 Cores / 12 Threads
Base / Turbo Speed 1.80 GHz / up to 4.80 GHz
Memory 16GB LPDDR5 RAM
Storage 512GB SSD (M.2 NVMe)
Graphics Intel Iris Xe Graphics
Display 13.5″ PixelSense Touchscreen (2256 × 1504)
Operating System Windows 11 Pro
Connectivity USB-C (Thunderbolt 4), USB-A, Surface Connect, 3.5mm Audio
Networking Wi-Fi 6, Bluetooth
Weight Approx. 1.27 kg
Build Premium Aluminium Chassis
Charger Genuine Surface Charger Included
Warranty 1-Year Warranty

The Microsoft Surface Laptop 5 Touch is an Excellent Refurbished premium ultrabook designed for performance, portability and modern productivity. Featuring the powerful Intel Core i7-1265U processor, 16GB RAM and a responsive 512GB SSD, it delivers fast performance for business tasks, office applications, multitasking and everyday computing.

Its 13.5″ PixelSense touchscreen display provides sharp resolution and vibrant colours, making it ideal for professionals, students and creatives who want a high-quality visual experience. The lightweight aluminium design ensures portability while maintaining durability for daily use.

Running Windows 11 Pro and backed by a 1-year warranty, the Surface Laptop 5 offers premium performance and reliability at exceptional value.

Store reviews

Trusted by customers across Australia

This product has no individual product reviews yet, so we show store-level feedback from public review platforms.

4.96/5
★★★★★

Public platform snapshot based on Trustindex and Trustpilot review totals available at the time of setup.

Trustpilot highlight
★★★★★

Customers mention quick service, smooth delivery and refurbished devices arriving in good working condition.

Fast service & delivery
Trustpilot highlight
★★★★★

Several customers say their laptops or Surface devices arrived clean, working well and better than expected.

Product condition
Trustpilot highlight
★★★★★

Buyers highlight easy ordering, good pricing and strong value for refurbished computers.

Good value
Trustpilot highlight
★★★★★

Customers mention helpful communication when questions or sales issues needed to be resolved.

Customer support
Trustpilot highlight
★★★★☆

Some feedback mentions accessory or charger issues, with support expected under the included warranty process.

Balanced feedback
Trustpilot highlight
★★★★★

Customers report receiving working products on time and being satisfied with performance after purchase.

Reliable performance
Trustindex highlight
★★★★★

In-store customers mention helpful advice, patience and support when choosing the right laptop.

Helpful in-store advice
Trustindex highlight
★★★★★

Customers describe refurbished laptops as good quality, clean and working well for everyday use.

Refurbished quality
Trustindex highlight
★★★★★

Reviewers mention friendly staff and practical help with choosing devices for school, home and work.

Friendly staff
Trustindex highlight
★★★★★

Customers mention competitive pricing and good deals across laptops and computer equipment.

Great prices
Google review link
★★★★★

View the latest public Google reviews directly to see recent customer feedback before buying.

Latest Google feedback
Store trust summary
★★★★★

Across public platforms, customers most often mention service, value, fast delivery and product condition.

Overall store reputation

These are store-level review highlights, not reviews for this exact product. Product-specific WooCommerce reviews will appear here automatically once this product receives reviews.

Premium Refurbished.
Trusted Quality.

5.0 out of 5 based on 422 reviews
★★★★★Google Reviews
Save up to 70% vs retail
12 Months Warranty
Quality Tested by Experts
30-Day Returns
Save up to 90% CO2 vs new
Questions

Frequently asked

Does it run Windows 11?+
Yes. Every device ships with genuine Windows 11 Pro pre-installed and activated, ready to use out of the box.
Is a charger included?+
Yes. A genuine or compatible charger and power cable are included. Desktops include the power cable; keyboard and mouse are included where listed.
Can I pick it up?+
Yes. Click & Collect is available from our North Rocks location (Sydney). Choose pickup at checkout, or call 1300 724 968 to arrange.
What about battery health?+
Laptop and tablet battery health is graded: Premium 80-100%, all other grades 70-100%. Batteries are tested as part of our refurbishment process.
What warranty do I get?+
Every order includes a 12-month CLS return-to-base warranty covering hardware faults, backed by our Sydney-based support team.
Is it good for school or business?+
Yes. Our devices are sourced from corporate fleets and suit BYOD school programs, small business and office use. Bulk pricing is available for teams.
Reviews

What our customers say

★★★★★ Rated 5.0 from 422 Google reviews

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