4 ISO CERTIFICATIONS · INDEPENDENTLY AUDITED · NORTH ROCKS, SYDNEY

4 ISOs.
Zero self-assessed.

ISO 9001, 14001, 45001, and 27001 — independently audited, not self-claimed. Every process at CLS is documented, every device is traceable, and every standard is verified by external auditors.

Independently audited Per-device records Via ITC Solutions Australia

THE 4 CERTIFICATIONS

What each ISO means for you.

These aren’t badges on a wall. Each certification governs how we test, handle data, manage waste, and protect our team — every day, on every device.

ISO 9001:2015 — Quality

Consistent product quality through documented processes and continuous improvement. Every device follows the same 20-point inspection. Every result is recorded. If something goes wrong, the process gets fixed — not just the device.

ISO 14001:2015 — Environmental

Responsible e-waste handling and device lifecycle extension. Buying refurbished extends a device’s life and reduces manufacturing demand. Failed devices are recycled through certified channels, not landfill.

ISO 45001:2018 — Safety

Safe working environment for the refurbishment and testing team. Proper handling of batteries, screens, and electronic components. A well-run workshop produces better results.

ISO/IEC 27001:2022 — Data Security

Protects data handling and device wipes. NIST 800-88 aligned process on every device. Wipe records retained for traceability. Most devices get brand-new SSDs, eliminating carryover risk entirely.

20-point inspection

Every device passes the same structured 20-point inspection across 5 categories: visual, hardware, software, data security, and final sign-off. Failed devices get repaired or recycled — never sold.

4-tier grading

Every device is cosmetically graded: Premium, Excellent, Good, or Acceptable. All grades pass the same inspection and carry the same 12-month warranty. Grade describes appearance, not function.

COMPARE THE DIFFERENCE

How CLS standards compare.

Standard CLS Typical Marketplace Major Competitor
ISO 9001 (Quality) ✓ Certified ✗ No ✗ Not claimed
ISO 14001 (Environmental) ✓ Certified ✗ No ✗ Not claimed
ISO 45001 (Safety) ✓ Certified ✗ No ✗ Not claimed
ISO 27001 (Data Security) ✓ Certified ✗ No ✗ Not claimed
Documented inspection 20-point checklist Often informal QA process (unspecified)
Grading system 4 tiers published Undisclosed 2 tiers (A/B)
Battery threshold 70%+ minimum Rarely checked 50%+ (lower)
Data wipe standard NIST 800-88 Unknown “Securely wiped”
Google rating 5.0 (420+ reviews) 4.4 (368 reviews)
Warranty 12 months 30–90 days 12 months

BY THE NUMBERS

Certified since 2011. Still audited.

CERTIFICATIONS
4
ISO standards
DEVICES CERTIFIED
210,000+
Since 2011 · Sydney
20
Point inspection
5.0
Google rating · 420+ reviews
12
Month warranty
ISO 9001 + 14001 + 45001 + 27001 · independently audited · ITC Solutions Australia

ISO CERTIFIED. TESTED. WARRANTED.

Every device meets the standard.

4 ISO certifications. 20-point inspection. 12-month warranty. Browse refurbished laptops and desktops at our North Rocks, Sydney showroom or shop online — free shipping Australia-wide.

Shop refurbished laptops

CLS - Computer and Laptop Sales

FAQ

Questions, answered.

What ISO certifications does CLS hold?
Computer and Laptop Sales operates under four ISO certifications via parent company ITC Solutions Australia: ISO 9001:2015 (Quality Management), ISO 14001:2015 (Environmental Management), ISO 45001:2018 (Occupational Health and Safety), and ISO/IEC 27001:2022 (Information Security Management). These are independently audited standards, not self-assessed claims.
How does CLS test refurbished devices?
Every device passes a 20-point inspection covering visual/cosmetic condition, hardware testing (CPU, RAM, storage, battery, ports), software and performance (Windows 11 Pro, drivers), data security (NIST 800-88 aligned wipe), and final quality check with cosmetic grading. Failed devices are repaired and retested or recycled.
What is the CLS grading system?
CLS uses a 4-tier grading system: Premium (like-new, 80–100% battery), Excellent (near-perfect, 70–100%), Good (daily user, 70–100%), and Acceptable (economy, 70–100%). All grades pass the same 20-point inspection and carry the same 12-month warranty.
How does CLS handle data security?
All wipes follow NIST 800-88 guidelines under ISO 27001 information security management. Most devices receive brand-new SSDs, eliminating carryover data risk. Wipe records are retained per device for traceability.
What battery health threshold does CLS use?
Premium grade requires 80–100% battery health. All other grades require a minimum of 70%. Batteries below the threshold are replaced before listing. Battery carries a 1-month warranty after purchase.
Does the same warranty apply to all grades?
Yes. All four grades carry the same 12-month hardware warranty. Grade describes appearance only, not function or warranty coverage. CLS provides prepaid return shipping both ways for approved warranty claims.
What happens if a device fails quality testing?
Repairable faults trigger repair and reinspection. Unrepairable devices are rejected and recycled through certified e-waste channels under ISO 14001. No failed device reaches sale.
Does CLS replace HDDs with SSDs?
Yes. Every HDD is upgraded to an SSD during refurbishment, regardless of grade. Windows 11 Pro is pre-installed and fully updated. Faster boot, faster everything.

LAST UPDATED · MAY 2026 · CERTIFICATIONS: ITC SOLUTIONS AUSTRALIA PTY LTD

Shop ISO-certified devices

· Verified purchase