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MICROSOFT 365 SERVICES · SYDNEY · AUSTRALIAN SMB

Microsoft 365 Services.
For Australian SMBs.

Plan selection, setup, migration, security configuration, and ongoing support — so Microsoft 365 stops being a headache and starts being a productivity engine for your business. Sydney-based, ISO 27001:2022 certified.

Setup & activation Email & data migration Security & MFA Ongoing support & training
The Microsoft 365 apps we configure

From activation to deployment.

We plan, configure, and roll out the core Microsoft 365 apps your business needs — tailored to how your team actually works.

Microsoft Office apps icon

Microsoft Office

Word, Excel, PowerPoint and other core productivity apps.

Enquire now
Microsoft Teams icon for chat and video conferencing

Microsoft Teams

Chat, video conferencing, and team file sharing.

Enquire now
Microsoft Outlook email and calendar icon

Microsoft Outlook

Email, calendars, contacts — organised and connected.

Enquire now
Microsoft OneDrive cloud storage icon

OneDrive

Secure cloud file storage with desktop and mobile sync.

Enquire now

SharePoint

Intranet sites, document libraries, team collaboration.

Enquire now
What we actually do

Microsoft 365 services, end to end.

Whether you're moving onto Microsoft 365 for the first time, switching from another provider, or just need someone to make sense of what you're already paying for — we cover the full lifecycle.

01

Licence selection & procurement

We help you pick the right Microsoft 365 plan (Business Basic, Standard, Premium, or Apps for Business) so you're not paying for features you'll never use — or missing ones you'll need next quarter.

02

Tenant setup & activation

From provisioning your Microsoft 365 tenant, custom domain configuration, and DNS records to verifying every user is active and licensed correctly — the foundation done right.

03

Email & data migration

Move from Google Workspace, on-prem Exchange, or any legacy IMAP/POP system into Microsoft 365 with email history, calendars, contacts, and shared files intact. Minimal downtime.

04

User account management

Provisioning, role assignment, shared mailboxes, distribution groups, and Microsoft 365 group membership — structured to match your business org chart, not Microsoft's defaults.

05

Security & MFA configuration

Multi-factor authentication, conditional access policies, mailbox audit logging, and basic Defender for Office 365 setup — the security defaults Microsoft turns OFF by default.

06

Ongoing support & training

On-call support for license changes, user onboarding/offboarding, troubleshooting, and short training sessions to lift staff fluency in Outlook, Teams, and OneDrive.

Coming from somewhere else?

Most migrations fall into 3 buckets.

Whether you're on Google Workspace, an on-premises Exchange server, or a legacy hosted email provider — we've moved teams just like yours.

Google Workspace→Microsoft 365

From Gmail and Google Workspace

Most common SMB switch. We migrate Gmail history, Google Drive shared files, Calendar, and Contacts. Domain DNS cut-over handled cleanly so no email is lost.

Mail Drive files Calendar Contacts
On-prem Exchange→Microsoft 365

From on-premises Exchange

End-of-life Exchange Server 2016/2019 hosted in your office? We plan a hybrid or staged cutover migration to Exchange Online, eliminating your local mail server.

Mailboxes Public folders Distribution lists DNS cutover
Legacy IMAP/POP→Microsoft 365

From hosted email (IMAP/POP)

Coming from a generic hosted provider, cPanel, or your domain registrar's email? We migrate via IMAP, reconfigure desktop and mobile clients, and update DNS records.

IMAP migration Client setup DNS records MX cutover
Picking the right plan

Microsoft 365 Business plans, decoded.

Microsoft has four Business-tier plans. The wrong one means either paying for features you don't need, or hitting limits at the worst possible time. Here's the short version of what each one is for.

Web & mobile only

Business Basic

For: very small teams, fully cloud, no desktop apps needed.

  • Outlook, Word, Excel, PowerPoint (web/mobile)
  • Teams, OneDrive, SharePoint
  • Custom domain email
  • Per user, per month
Most SMBs land here

Business Standard

For: standard SMB — needs desktop Word/Excel/Outlook.

  • Everything in Basic
  • Desktop apps (Word, Excel, PowerPoint, Outlook)
  • Install on up to 5 devices per user
  • Per user, per month
With security stack

Business Premium

For: businesses serious about security & device management.

  • Everything in Standard
  • Defender for Business (endpoint security)
  • Intune device management
  • Conditional access
Apps without Exchange

Apps for Business

For: businesses keeping their existing email but wanting Office.

  • Desktop Word, Excel, PowerPoint, Outlook
  • OneDrive (1TB per user)
  • No Teams or Exchange mail hosting
  • Per user, per month

Microsoft 365 plan features and pricing are set by Microsoft and change periodically. Talk to us for current per-user pricing and the right plan for your team size and security posture.

Why choose us

A small Sydney team that actually answers the phone.

Microsoft 365 has thousands of features. Most businesses use ten of them — badly. We help you use the right ten, well.

Expert guidance

Our IT specialists handle Microsoft 365 implementation and ongoing administration for Australian businesses every week. Not a side-gig.

Tailored solutions

We configure Microsoft 365 to match how YOUR team works — not a generic template. Group structures, mailbox permissions, file sharing all set up for your reality.

Seamless integration

From planning to cut-over, we keep email flowing, files accessible, and downtime minimal. Migrations run after-hours when needed.

Ongoing support

Setup is the start, not the end. We provide continuous administration, user changes, and troubleshooting as your business grows.

Why Microsoft 365 for your business

What Microsoft 365 gets you, in plain English.

It's not just email and Word. Microsoft 365 is the platform that lets a five-person business operate like a fifty-person one — if you set it up right.

Real-time collaboration

Multiple staff editing the same Excel or Word file at once. Comments, mentions, version history. The basic Office workflow, properly online.

Scalability

Need to add five new staff in a hurry? Buy five extra licences. Need to remove three when a project ends? Drop them. Pay only for what you use.

Secure access

Multi-factor authentication, conditional access, data-loss prevention, and audit logging. Enterprise-grade security with proper configuration.

Productivity anywhere

Work from the office, home, or on the road — with the same email, files, and Teams chat following you on laptop, phone, and tablet.

CLS-only advantage

Hardware + Microsoft 365. Done together.

Buying refurbished laptops or desktops AND need Microsoft 365 set up? We deliver both pre-configured. Skip the "wait for IT to set it up" step entirely.

Microsoft Surface laptops and tablets configured on an office desk
Hardware + M365

One supplier. One delivery. Ready to log in.

Order ISO 9001:2015 tested refurbished business laptops from us, and we'll ship them with Microsoft 365 already activated, Outlook configured for your tenant, OneDrive synced, and basic security applied.

  • ✓Microsoft 365 account provisioned and activated per device
  • ✓Outlook pre-configured with your business email
  • ✓OneDrive folder sync set up and signed in
  • ✓BitLocker enabled, MFA enforced
  • ✓Delivered direct to your staff — nationwide
Browse business laptops Bundle quote
Common questions

Microsoft 365 questions, answered.

The questions we get most often when Australian small businesses are considering Microsoft 365 or switching providers.

What does your Microsoft 365 setup service include?

Our standard Microsoft 365 setup covers tenant provisioning, custom domain verification, DNS configuration (MX, SPF, DKIM, DMARC), user account creation, mailbox setup, Microsoft Teams configuration, OneDrive sync, and basic security including multi-factor authentication. Larger deployments add SharePoint sites, distribution lists, shared mailboxes, and migration of existing data.

Can you migrate from Google Workspace to Microsoft 365?

Yes. We migrate Gmail history, Google Drive shared files, Calendar events, and Contacts into the equivalent Microsoft 365 services (Exchange Online, OneDrive/SharePoint, Outlook Calendar, Outlook Contacts). The DNS cutover is handled cleanly so no email is lost during the switch. Typical small-business migrations finish over a weekend.

Which Microsoft 365 plan is best for my business?

It depends on whether you need desktop Office apps, whether you handle sensitive data, and your team size. Most Australian SMBs land on Business Standard (desktop apps + Exchange email + Teams + OneDrive). Businesses with stricter security or compliance needs typically choose Business Premium for Defender for Business and Intune device management. We'll do a free fit assessment over the phone.

How long does a Microsoft 365 migration take?

For a typical 5-20 user SMB moving from Google Workspace or a hosted IMAP provider, planning and migration usually completes over 5-10 business days from kickoff. The actual cutover (when your domain switches to Microsoft 365) is run over a weekend or evening to minimise business disruption. Larger or Exchange-hybrid migrations take longer and are scoped individually.

Do you provide ongoing Microsoft 365 support after setup?

Yes. After your initial deployment we provide ongoing administration, user onboarding and offboarding, license additions and removals, troubleshooting for individual users, and short training sessions to lift staff fluency. Support is available on retainer or on a casual ad-hoc basis — whatever suits your operations.

Can I get a refurbished laptop with Microsoft 365 pre-installed?

Yes — this is a CLS specialty. When you buy a refurbished business laptop from us, we can ship it with Microsoft 365 already activated against your tenant, Outlook configured with the user's email, OneDrive synced, BitLocker enabled, and MFA enforced. The end user logs in once and is productive immediately — no IT setup day required.

How secure is Microsoft 365 for a small business?

Microsoft 365 is enterprise-grade secure when properly configured. The default settings, however, leave a lot of doors open. Our setup process turns on multi-factor authentication, configures conditional access, enables mailbox audit logging, and applies common-sense security baselines. Business Premium adds Defender for Business endpoint protection and Intune device management for tighter control on staff laptops and phones.

Where is Computer and Laptop Sales based?

Our showroom and office are at Unit 25/16 Loyalty Road, North Rocks NSW 2151, in Sydney's north-west. We provide Microsoft 365 services to Australian businesses nationwide and can deliver on-site work in the Sydney metropolitan area. ITC Solutions Australia Pty Ltd holds ISO 27001:2022 (information security), ISO 9001:2015 (quality), ISO 14001:2015 (environment), and ISO 45001:2018 (workplace safety) certifications.

Get started with Microsoft 365

Ready to make Microsoft 365 actually work?

Tell us about your team and your current setup. We'll send back a no-pressure plan and quote — usually within one business day. Prefer to talk? Call 1300 724 968.

Get Started with Microsoft 365

Are you ready to empower your team with Microsoft 365? Whether you’re purchasing a new computer or upgrading your current setup, we’re here to provide expert support every step of the way.

For more information or to request a quote, please fill out the following form or contact us at 1300 724 968. Let us help you plan, build, and deploy the collaboration tools your business needs to succeed.

Talk to a person

Sydney-based.
No call centres.

Call us
1300 724 968Mon–Sun · 10am–6pm AEST
Email
[email protected]Quote turnaround: 1 business day
Showroom & office
Unit 25/16 Loyalty RoadNorth Rocks NSW 2151 · Sydney

What happens next

  1. You submit the form (or call) — we reply within one business day.
  2. A short scoping call covers users, current email, and security posture.
  3. We send a fixed-scope quote covering setup, migration, and any training.
  4. On approval, we schedule the cut-over — usually a weekend or evening.
★5.0 · 423 Google reviews ISO 27001:2022 ISO 9001:2015 Trading since 2011
Free assessment

Let's make Microsoft 365 work for your business.

Whether you're starting fresh, switching from Google Workspace, or untangling an existing Microsoft 365 setup someone else half-finished — we'll plan, migrate, secure, and support. Sydney-based. ISO 27001:2022 certified.

Call 1300 724 968 All managed services
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Computer and Laptop Sales·ITC Solutions Australia Pty Ltd·ABN 56 642 454 395·North Rocks NSW·Microsoft 365 Services

Computer and Laptop Sales — Premium Refurbished
5.0★ · 423 reviews· 210,000+ orders· Trading since 2011· North Rocks, Sydney
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